Frequently Asked Questions

What do I need to Rent a truck or van from VanHire?

Valid driver’s licence. Credit or debit card. Proof of insurance (if using your own insurance but we do offer insurance if you need it). Need to satisfy age and all of our normal rental qualifications and requirements.

How far in advance do I need to reserve a van?

Van Hire Galway Ireland  requires no advance reservation. However, to ensure we have the van you want when you want it – advance planning is recommended. Call us now on 091-561427. We can respond quickly to last minute requests as well.

Insurance 

All our hires include comprehensive motor insurance on a range of our vehicles up to and including our Luton Box van/ Truck . Subject to a policy excess of  €1200.00+ vat.

A full drivers licence (class B or higher) for a minimum of 2 years without endorsements is required to drive the vehicle on Our Insurance.  Hirers must be between the ages of 23 and 70 Years

Kilometre Allowance 

Rates include 400 free kilometres per day, or 1800 kilometres per week. Excess kilometre charge of 8c per km

Additional Drivers 

An additional driver can be added to your van hire provided they meet the requirements noted under “Insurance” above.  There is an additional charge of € 10 + VAT for each additional driver per day.

Additional Named Drivers On Own Insurance Policy 

Any drivers covered comprehensively on hirer’s insurance policy are insured to drive the vehicle. Subject to confirmation in writing to Van Hire Galway Ireland.

Child Seats 

Are not permitted in commercial vehicles.

One Way Rentals – Can I pick up a van at one location and return it to a different location?

In short no, vehicles must be returned to the original location from where they were Hired.

Can I bring the vehicle abroad?

Yes you certainly can. We frequently organise uk & continental hire. You will need to arrange your own comprehensive motor insurance as we cannot offer insurance outside of Ireland but we’re happy to help. Please ask a member of staff for details.

When traveling abroad

Van Hire Galway Ireland require hirers  to purchase  AA  5* policy to cover accidents, breakdowns and if necessary recovery of the vehicle back to Ireland.

Breakdown Cover & Recovery 

All hires in the Republic  of Ireland are covered by our own recovery service or the  AA – FREEPHONE 1800 66 77 88.

Van Hire Galway Ireland reserves the right to charge the renter for all expenses incurred on callouts relating to incidents other than mechanical failure.  These might include:

Incorrect fuel in the vehicle. Lost keys or keys locked inside the vehicle, Off road recovery, Punctures or wheel change.

What Driving Licence do I need?

All vans up to and including “Small Box Trucks or Luton box vans can be driven on a class B driver’s licence,(car licence) up to 3500kg.larger vehicles require a class C1 or class C (HGV) driver’s licence. A Provisional Licence or Licence with Endorsements are not accepted.

Fines & Toll Charges 

Speeding, parking fines, toll charges and all other penalties are the responsibility of the hirer in full. If you are using the M50 motorway in Dublin during your rental, please note that there is a barrier-free tolling system in operation.  The toll plaza is situated between junction 6 and junction 7.  As the renter of the vehicle, you are responsible for payment of this toll.  Payment will be deducted from card details held by us on the termination of the hire.

If you wish to pay the toll yourself you can do so Online at www.eflow.ie

By phone on Lo Call number 1890 50 10 50 (from Republic of Ireland) or 0845 3015405 (from Northern Ireland)In person using the Pay zone branded outlets nationwide that display the eflow sign.

Any penalties incurred for non-payment of the toll will be automatically charged to the card used for the hire, along with our current standard administration fee of €20.00 + VAT per penalty.

If you have any questions please ask a member of  staff at Van Hire Galway Ireland.

Fuel Policy 

All vehicles are hired  out with a  ¼  tank of fuel approx. €25  It is preferred that the vehicle is returned with a ¼ tank of fuel for the convenience of the following hirer if we need to  refill the vehicle with fuel you will be charged that cost.

Grace Periods 

We offer a  strict grace period of 1 hour within a 24 hour hire, additional charges will incur if  the hire extends beyond this period..

Methods Of Payment 

We accept cash, debit cards, most major credit cards: MasterCard, Visa, American Express. Any credit card used must have sufficient funds to cover the hire plus the insurance excess.

Can I buy a pre-owned van or truck from VanHire.ie?

You certainly can. We sell our used trucks and vans too! Click on the van sales link to learn more or contact us on 091-561427 or 091-561447  for more information.

Van Hire Opening Hours

Monday to Friday 8.00am to 5.30pm

Saturday: 9am to 2.30 pm

Sundays, Bank Holidays.  Closed

Drop off is available outside of business hours by prior arrangement. Please note that you are responsible for all and any damage to a vehicle returned after office hours.